Downloading Reports

This article will explore some reporting functionality on the Picup system.
We will explain the various reports and how to access them.

• How do download a report?
• An explanation of reports
  • Buckets
  • Courier
  • Drivers
  • Finances
  • General
  • Orders
  • Parcels
  • Parcel Outcome By Parcel State

How do download a report?

Step 1: Navigate to the Reporting tab.

Step 2: Select the date range you want to report on.

Step 3: Click on the drop down button for on section you'd like to report on.

Important:

Please note that during business hours you cannot select a date range of greater than 7 days.

If you want to download a report with a longer date range you can do so after 19:00 SAST.

An explanation of reports

Buckets

• Bucket Status:
  A report that looks at the status of all created buckets, including deleted buckets.

Courier

• Active Courier Orders:
  A report that looks at third-party courier orders that are still active.
• Completed Courier Orders:
  A report that looks at third-party courier orders that have been completed.

Drivers

• Driver Rating:
  A report that looks at customer ratings on each completed delivery.
• Driver Productivity:
  A report that looks at each driver's productivity based on the number of parcels they are assigned daily.

Finances

• Payment - By Orders:
  A report that looks at drivers receiving payment from customers on delivery, by orders. 
• Payment - By Parcels:
  A report that looks at drivers receiving payment from customers on delivery, by parcels.

General

• Routes:
  

  A report that looks at the performance of each route.

Orders

• Orders by Warehouse:
  A report that looks at the number of orders per warehouse assigned to contract drivers, Picup drivers and third-party couriers. 
• Orders Deleted by Warehouse:
  A report that looks all deleted order as per warehouse.
• Staged Orders for Business
  A report that looks at staged orders by business including all order information such as waybill numbers.
• Staged Orders for Warehouses
  A report that looks at staged orders for warehouses.
  

Parcels

• SLA:
  A report that looks at overall SLA per dispatched trip. 
• Parcel SLA:
  

  A report that looks at parcels, the intended delivery time frame, and the actual delivery time. SLA is
  determined by the bucket shift times.

• Parcel Outcome By Parcel State
  A report that looks at parcel outcomes such as delivered, failed at collection and returned.